I Built an AI Agent That Writes Documentation — Here's What I Learned
· 16 min read
There's a quiet crisis in technical documentation that nobody puts on a roadmap, nobody files a ticket for, and nobody celebrates solving. Features ship fast. Designs change at 3pm on a Friday. A Jira ticket gets marked Done while the help article describing it doesn't exist yet — or worse, still describes the old behavior. The documentation team is always playing catch-up, always the last to know, always sprinting to close a gap that opens faster than it can be filled.
I've lived that cycle as a technical writer for years. So I built something to fix it.